The Complete Guide to Using Shopify Card Reader for Your Business.
So, you're a seasoned Shopify Plus merchant looking to elevate your in-person sales? You're in the right place. The Shopify Card Reader is more than just a piece of hardware; it's a game-changer for your business. But how do you make the most of it? Let's dive in.
Why the Shopify Card Reader?
First things first, why should you even consider the Shopify Card Reader? It's EMV-compliant, connects wirelessly to your devices, and supports various payment types. Moreover, it's available in the United States and Canada, making it a versatile choice for North American merchants.
What You Need to Get Started
Before you can start swiping and tapping, there are a few prerequisites. You'll need an iOS or Android device, Shopify Payments activated, and the Shopify POS app installed. Additionally, your physical retail locations must be based in the same country as your store. Simple enough, right?
Setting Up Your Shopify Card Reader
Setting up your Shopify Card Reader is a breeze. All you need to do is:
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Turn on the reader by pressing and releasing its power button.
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Open Shopify POS and navigate to Settings > Set up hardware.
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Select "Card reader" and then "Tap & Chip."
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Press and hold the power button on the card reader for 4 seconds, then release.
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Follow the on-screen instructions to complete the pairing.
Payment Types Supported
The Shopify Card Reader supports various payment types, including Visa, Mastercard, American Express, and mobile payments like Apple Pay and Google Pay. This ensures that you can accommodate a broad spectrum of customers.
Security Features
Security is a top priority, and the Shopify Card Reader doesn't disappoint. It performs security checks throughout the day and is PCI PTS compliant. However, for these checks to be effective, make sure your device's location services are turned on.
Troubleshooting Tips
If you encounter any issues, don't fret. Most problems can be resolved by checking your internet connection, enabling Bluetooth, and verifying that Shopify Payments test mode is turned off. For more advanced issues, a pinhole reset might be necessary.
Real-Life Scenario (Hypothetical)
Imagine you're at a pop-up event, and your Shopify Card Reader isn't connecting. You've checked the internet connection and Bluetooth settings, but they are still not working. What do you do? A quick pinhole reset gets it back up and running, ensuring you don't miss out on any sales.
Additional Accessories
For an enhanced experience, you might consider the Shopify Dock for the Tap & Chip Reader. It keeps the reader powered on, elevates it for easier access, and can even be secured to a countertop.
Conclusion
The Shopify Card Reader is an invaluable tool for any Shopify Plus merchant looking to optimize in-person sales. From its ease of setup to its robust security features, it's designed to make your life easier. So, are you ready to take your in-person sales to the next level?