Custom or iPsaas
Custom Middleware
iPaaS
Unleash The Power of Custom Middleware
Streamline Complex Business Rules
“I was on the fence whether any agency could pull it off easily.”
FAQs
Can you help us decide whether to use an iPaaS or to have a custom integration?
Absolutely. We always lead with using an iPaaS as it is generally more economical, faster go-to-market, and provides a ton of value as an out of the box solution. If we find requirements during our discovery that an iPaaS might not be able to handle, then we recommend exploring a custom middleware solution.
How long do integration projects take?
Integration projects vary in time.
Simple integration
(e.g., syncing data between two platforms with pre-built connectors)Typically 2 to 4 weeks. This includes items like set-up, configurations, and testing.
Moderate complexity integration
(e.g., multiple data flows, custom mappings)Typically 6-8 weeks. This typically involves customization, setup, configurations, and testing to ensure the integration meets business needs.
Complex integration
(e.g., custom logic, multiple systems, advanced workflows)Typically 8 weeks or more. This type of integration often requires more detailed planning, extensive testing, and possibly the development of custom scripts or connectors.
What ecommerce brands should consider our integration services?
Our integration typically is best for established, mature ecommerce businesses or fast-growing, emerging brands. Our integration team can work with simple forward needs to legacy, complex business needs. We work with you to strategize which integration solution will adapt to your ecommerce businesses best while minimizing the impact on your current business flows. However, we have also worked with businesses who want to take an opportunity to reset their workflows due to years of bandaids to keep their business afloat. Our goal is to maximize your customer experience and employee experience and reach your overall goals.
What does your process look like?
At Praella, we try to do as much discovery pre-signature as possible. We need to ensure that your requirements can be met – business, cost, and time. The following are the steps from pre-sale to ongoing support.
Discovery
- Introductory call covering eligibility, timeline, and cost
- Requirements gathering and goals
- Platform qualification and recommendation
- Estimate and Formalization
Strategy
- Technical Onboarding and stakeholder formalization
- Integration outline and timeline
- Mapping and workflow analysis
- Custom field and workflow analysis
- Dependency and risk identification
Implementation
- Sandbox and production setup and configuration.
- Mapping and workflow execution
- Quality assurance and remediation
- User Acceptance Testing and remediation
- Deployment
Warranty Period
- We offer a 60-day net-new bug warranty
Ongoing Support
- API upgrades
- Economical changes and feature/workflow additions
- Ongoing consultation
Let's chat about integrations.
We want to be there for you every step of the way, from the beginning of your journey to wherever you want to go. We will help you find the resources and support you need to make your dreams a reality.