Vacasa

The new standard for vacation rental property management, built on Shopify Plus to scale B2B operations and streamline the vendor experience.

vacasa X PRAELLA

Casago came to us during a major period of expansion, notably after the acquisition of the Vacasa brand.

They required a net-new B2B portal to enable their growing network of vendors to manage and order items efficiently. The goal was a high-speed launch that provided the technical competence needed to support homeowners and franchise operators across their entire footprint.

strategy

Scaling Local Heart with Global Systems

Casago’s model thrives by letting local owners manage properties using the brand’s global systems.

We focused on creating a robust B2B environment that allowed for price tiers and vendor segmentation. This allows large teams to scale their operations easily while maintaining the personal, "five-star" service that property owners expect.

LEVERAGING THE SHOPIFY ECOSYSTEM

Performance-First B2B

We utilized optimized Shopify Liquid code to significantly improve site responsiveness and page load speeds. By guiding the team toward essential tools like Gorgias for support and Hulk Form Builder for onboarding, we ensured the platform remained fast and intuitive.

This focus on a clean, simple tech stack allowed us to meet a tight launch commitment without sacrificing quality.

BUILDING WITH PURPOSE

Custom Bridges for Seamless Fulfillment

To handle tricky logistics, we built a custom API to automatically split and route orders to the right 3PL for guest and property supplies. Removing this manual sorting saves hours of backend work, freeing the Casago team to focus on what they do best: hospitality.

strategy

Scaling Local Heart with Global Systems

Casago’s model thrives by letting local owners manage properties using the brand’s global systems.

We focused on creating a robust B2B environment that allowed for price tiers and vendor segmentation. This allows large teams to scale their operations easily while maintaining the personal, "five-star" service that property owners expect.

LEVERAGING THE SHOPIFY ECOSYSTEM

Performance-First B2B

We utilized optimized Shopify Liquid code to significantly improve site responsiveness and page load speeds. By guiding the team toward essential tools like Gorgias for support and Hulk Form Builder for onboarding, we ensured the platform remained fast and intuitive.

This focus on a clean, simple tech stack allowed us to meet a tight launch commitment without sacrificing quality.

BUILDING WITH PURPOSE

Custom Bridges for Seamless Fulfillment

To handle tricky logistics, we built a custom API to automatically split and route orders to the right 3PL for guest and property supplies. Removing this manual sorting saves hours of backend work, freeing the Casago team to focus on what they do best: hospitality.

Casago started in 2001 for a simple reason: to take the headache out of renting out a home. Today, they’ve grown into a trusted name in vacation rentals through a unique franchise model. By combining local, neighbourly care with a massive national network, especially after bringing Vacasa into the fold, they give property owners total peace of mind.

Casago handles everything from guest bookings to maintenance services for vacation rentals. Their platform allows owners to rent properties through Airbnb-style stays while benefiting from professional, localized management. Whether it’s guest services or back-end vendor procurement, Casago ensures the property management experience is seamless for owners and guests alike.

Quality, Start To Finish

High-performance property management doesn't leave room for friction. By prioritizing technical competence and a streamlined B2B environment, we made it easier for their teams to manage global operations while significantly improving site responsiveness. We’ve built a digital foundation that’s as reliable as the properties they manage, ensuring their vendor platform is ready to scale alongside their growing international footprint.