Tiger Tough, a known name in the accessories industry, embarked on an ambitious endeavor to enhance its online visibility. Their goal was to create a cutting-edge and user-friendly ecommerce platform that caters to the varied requirements of their wide-ranging customer base.
Their team encountered significant challenges with its online presence, particularly regarding ecommerce platform functionality and design. The website, crucial for retail and B2B interactions, lacked user-friendliness and efficiency. Key issues included suboptimal navigation and transaction processes, especially in the B2B wholesale section, where streamlined operations were essential. Additionally, the existing script editor for item discounts in the B2B segment was not adequately serving its purpose, calling for an urgent upgrade to enhance the user experience and operational efficiency.