Kickee Pants

Offering unique monthly subscriptions

CrunchLabs, as a subscription-based ecommerce business, aims to provide customers with unique and exclusive monthly products to enhance their satisfaction and retention rates. However, they encountered a challenge in implementing this feature as it was not available by default in the ReCharge platform.

To overcome this, CrunchLabs sought innovative solutions to offer their customers a personalized experience. They explored various options and eventually decided to integrate a custom feature into their platform, allowing them to curate unique products for their subscribers monthly.

Orders status dashboard

Crunchlabs had noticed that their customers struggled to track their upcoming subscription orders. This led to dissatisfaction and confusion, which affected their business. Therefore, they asked us to show upcoming order dates in the customer account dashboard.

KicKee Pants offers products in an extensive range of colors and sizes, making the ability to search and filter by specific age ranges and shades particularly important. However, this proved a challenge with their native platform, as did controlling product arrangement throughout the online store.

The lack of advanced filter and sort options meant KicKee Pants’ shoppers had to scroll through results pages to locate the right styles, colors, and sizes for their needs. 

KicKee Pants needed a solution to deliver the best results for their shoppers, making it as quick and easy as possible to find what they were looking for. And with frequent stock updates and collection drops, the latest arrivals and best sellers also needed to be easier to find – and ultimately, purchase.