G-Form

針對各級運動員的保護裝備領導製造商。

簡介

挑戰

B2B and B2C Integration:

The primary challenge was managing B2B and B2C operations within a single store. The client needed a way to differentiate between B2B and B2C customers, ensuring that each group received the appropriate features, pricing, and privileges. This required a system that could handle different customer types while maintaining a unified storefront.

Inactive B2B Customer Creation:

The client also required the ability to create inactive B2B customers upon registration. Typically, this functionality is unavailable in Shopify, which poses a challenge. The client wanted the ability to review and verify new B2B registrations before activating them manually, ensuring that only legitimate customers gained access to their B2B portal.

ERP Integration and Order Tagging:

The client's ERP system integration presented another challenge. They needed to manage order tags differently based on whether they originated from a B2B or B2C customer. This requirement aimed to streamline order processing, inventory management, and fulfillment while maintaining separate workflows for different customer types.

解決方案

透過標籤進行B2B和B2C管理：

我們的團隊實施了一種基於標籤的解決方案，以解決在單一商店中管理B2B和B2C業務的挑戰。我們利用Shopify強大的標籤系統來區分B2B和B2C客戶。這使我們能夠為每位客戶分配特定的標籤，從而實現自訂的定價、功能以及對B2B門戶的訪問，同時保持統一的購物體驗。

非活躍B2B客戶創建：

雖然Shopify本身不支持創建非活躍的客戶，但我們開發了一個後端腳本來滿足這一需求。當B2B客戶使用提供的表單註冊時，我們在Shopify中創建了一個非活躍的客戶檔案。G-Form團隊會驗證客戶的詳細信息，並手動啟用他們的帳戶，確保只有合法的B2B客戶才能訪問B2B門戶。

ERP集成和訂單標籤：

我們實施了一個ERP集成解決方案，以根據客戶類型不同地管理訂單標籤。我們通過無縫的API集成將客戶的ERP系統與其Shopify商店連接。這一集成使我們能夠自動為B2B和B2C訂單分配獨特的訂單標籤，簡化訂單處理和履行的同時提供準確的庫存管理和報告數據。

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Praella Shopify Plus Agency - G-Form store mockup

我們如何提供幫助

結果與成就

順暢的B2B與B2C操作：

我們的解決方案使客戶能夠在單一商店中無縫管理B2B和B2C操作。透過有效使用標籤，客戶可以為他們的B2B客戶提供量身定制的定價、功能和訪問權限，同時為他們的B2C客戶保持一致的購物體驗。

控制B2B客戶啟動：

我們為客戶提供了一個手動驗證過程，通過實施後端腳本來創建非活躍的B2B客戶。這確保只有合法的B2B客戶能夠訪問B2B入口，增強了安全性並防止未經授權的訪問。

簡化的ERP整合：

將客戶的ERP與Shopify整合顯著改善了訂單處理和庫存管理。通過為B2B和B2C訂單分配不同的訂單標籤，客戶能夠簡化工作流程、提高履行準確性，並根據客戶類型生成準確報告。

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Praella Shopify Plus Agency - G-Form Before

Praella Shopify Plus Agency - G-Form After

"Working with Praella felt like a true partnership. Their level of dedication and ease of collaboration was truly outstanding. We felt heard and valued throughout the project, with our input and feedback taken into account every step of the way. No question or concern was dismissed, and the team always fostered a collaborative atmosphere. We highly recommend them to any clients seeking to undertake a similar project. The end result speaks for itself—we are finally proud to direct people to G-Form.com. Thank you, Praella!"

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