NetSuite integration
As a company specializing in manufacturing and distributing plastic bags and liners for various industries, it could be said that PlasticPlace has some unique business practices.
To accommodate those, the integration with NetSuite required some customizations. For example, the company needed to integrate its product catalog, which includes various sizes and types of plastic bags and liners. This posed a challenge because NetSuite's out-of-the-box solution did not support the complexity of PlasticPlace's collections.
This meant that PlasticPlace needed to define its integration goals and objectives, identify the specific business processes that needed to be integrated with NetSuite, and develop a plan for implementing the customizations required to achieve these goals.
A need for the automatic size calculation
To improve its order fulfillment process, PlasticPlace decided to implement an automated system for calculating package size on its website. This would allow customers to input their order details, such as the number of plastic bags and liners required and the dimensions of the products they needed to package. The system would then automatically calculate the appropriate package size required to fulfill the order.
Implementing the process would eliminate the need for manual entry by PlasticPlace's staff, which was previously required to determine the appropriate package size for each order.
By removing the manual components of the process, the company could reduce errors, improve order fulfillment accuracy, and reduce the time required to process orders, allowing them to fulfill more orders in a shorter period.
Credit System Implementation
PlasticPlace recognized the value of catering to its frequent buyers, so it decided to implement a credit limit system that would allow them to purchase items via invoice. This system would enhance the customer experience by enabling them to make purchases and defer payment until later, typically with an agreed-upon payment term.
By having a system to manage credit accounts and invoice payments, the company could more efficiently track customer orders and payments, reducing the administrative burden of manual invoice processing.
Moreover, the credit limit system would allow PlasticPlace to improve its cash flow by providing predictable revenue streams from customers with established credit accounts. And would help to reduce the risk of late payments or non-payment, which could negatively impact the company's financial stability.
