Oct 24, 2023   ~ 21 min read

Creating Appealing Discounts and Offers on Shopify for Black Friday & Cyber Monday.

Praella ecommerce agency - BFCM - Shopping

If you're an ecommerce store owner, you're probably already gearing up for the biggest shopping event of the year: Black Friday Cyber Monday (BFCM). This is the time when consumers are ready to spend big bucks on discounted products and services, making it crucial for businesses to boost their sales and attract new customers.

In this article, we'll guide you through the process of creating appealing discounts and offers on Shopify that will help you achieve your BFCM goals.

To start, it's important to understand what BFCM is all about. This annual shopping event takes place on the Friday following Thanksgiving and extends through the weekend until Cyber Monday. Retailers offer special discounts and promotions to entice shoppers to buy during this time. According to Shopify's 2022 BFCM report, merchants on the platform generated over $20 billion in sales during this period. So, it's safe to say that BFCM is a crucial time for any online store looking to increase its revenue.

Now that you understand the importance of BFCM, it's time to start planning your discounts and offers. This can be a daunting task, but with the right strategies in place, you can create deals that are both attractive to customers and profitable for your business. In the following sections, we'll walk you through setting up your Shopify store, planning discounts and offers, and attracting and retaining customers during BFCM.


Understanding Black Friday Cyber Monday

The Significance of BFCM

Black Friday Cyber Monday, or BFCM, is an annual shopping event in the United States and worldwide. The event is known for its massive discounts and product deals across all industries. Black Friday and Cyber Monday mark the beginning of the holiday shopping season, allowing retailers to boost their sales and attract new customers.

The significance of BFCM lies in its being one of the biggest shopping events of the year. Retailers offer significant discounts and deals to attract customers and increase their sales. This event is also significant for customers who are looking to purchase products at discounted prices. The event is known for its huge crowds and long in-store and online lines.

BFCM in 2023

BFCM 2023 is expected to be just as significant as previous years, if not more so. The event is expected to occur on November 24, 2023, and will last through November 27, 2023. During this time, retailers will offer significant discounts and deals on a wide range of products.

In recent years, Cyber Monday has become just as significant as Black Friday, with many retailers offering deals that are just as good, if not better, than those offered on Black Friday. This trend is expected to continue in 2023, with retailers offering deals throughout the entire weekend.

As a retailer, it is important to prepare for BFCM in advance to ensure that you are able to take advantage of the event and increase your sales. This may include creating a marketing plan, designing appealing deals and bundles, and ensuring that your website is able to handle the increased traffic.

"Check out our in-depth guide to understand BFCM better."

Overall, Black Friday Cyber Monday is an important event for both retailers and customers. By understanding the significance of the event and preparing in advance, you can take advantage of the event and increase your sales and customer loyalty.

Ecommerce Agency - Shopify Store Setup

Setting Up Your Shopify Store

When preparing for Black Friday and Cyber Monday, it's important to optimize your Shopify store to ensure that customers can easily find your deals and that your website can handle the increased traffic. Here are some tips for setting up your Shopify store:

Optimizing Your Shopify Store

  • Try Shopify: If you haven't already, try Shopify to create your online store. Shopify offers a variety of features and integrations that can help you optimize your store for Black Friday and Cyber Monday.

  • Homepage: Make sure that your homepage is optimized for the holiday season. Consider adding a banner or pop-up that advertises your Black Friday Cyber Monday deals.

  • Navigation: Ensure that your navigation is clear and easy to use. Make sure that your deals and bundles are prominently displayed.

  • Product Pages: Optimize your pages with clear descriptions, high-quality images, and customer reviews. Consider adding a countdown timer to create a sense of urgency.

  • Checkout: Make sure your checkout process is streamlined and easy to use. Consider offering free shipping or a discount code for first-time customers.

Praella Shopify Plus Agency - Shopify Store

Using Shopify Apps

  • Shopify Apps: Use Shopify apps to help you optimize your store for Black Friday and Cyber Monday. Consider using apps that can help you with inventory management, email marketing, and social media advertising.

  • Discount Codes: Use Shopify's built-in discount codes feature to create appealing discounts for your customers. Consider offering a percentage off or a buy-one-get-one-free deal.

  • Bundles: Create bundles of products to offer customers a discount when they purchase multiple items. Consider offering a bundle of your most popular products to entice customers to buy.

By optimizing your Shopify store and using Shopify apps, you can create appealing discounts and offers that entice shoppers and boost sales and customer loyalty.

Planning Discounts and Offers

When it comes to Black Friday Cyber Monday (BFCM) sales, planning discounts and offers is crucial to entice shoppers and boost sales. In this section, we'll explore some tips on creating appealing discounts and offering the best deals on Shopify.

Creating Appealing Discounts

To create appealing discounts, you need to understand your target audience and what they're looking for. Research your competitors and see what kind of discounts and promotions they offer. This can give you an idea of what works and what doesn't.

Once you have a good understanding of your audience and competitors, you can create discounts that are relevant and appealing. Here are some ideas:

  • Percentage discounts: Offer a percentage off the total purchase price, such as 20% off.

  • Dollar amount discounts: Offer a specific amount of the total purchase price, such as $50 off.

  • Buy one, get one free: Offer a free product with the purchase of another product.

  • Bundle deals: Offer a discount when customers purchase a bundle of products.

  • Free shipping: Offer free shipping on orders over a certain amount.

Make sure your discounts are clear and easy to understand. Use bold text and bright colors to make them stand out on your website.

Understanding BFCM: A Comprehensive Guide for Ecommerce Merchants

Offering Best Deals

To offer the best deals, you need to understand your profit margins and how much you can afford to discount your products. Sitewide discounts can affect your profit margins, so consider offering discounts on specific products or product categories.

You can also offer limited-time deals to create a sense of urgency and encourage shoppers to buy. For example, offer a flash sale that lasts for only a few hours or a day.

Another way to offer the best deals is to create exclusive discounts for your email subscribers or social media followers. This can help build customer loyalty and encourage repeat business.

"Check out our guide for creating appealing offers for your loyal customers"

In conclusion, planning discounts and offers is an important part of a successful BFCM sale. By creating appealing discounts and offering the best deals, you can entice shoppers and boost sales.

Attracting and Retaining Customers

When it comes to Black Friday Cyber Monday (BFCM), attracting and retaining customers is crucial to boosting sales and customer loyalty. To achieve this, you need to create appealing discounts and offers that entice shoppers to make a purchase. In this section, we'll discuss how to attract new customers and retain existing ones.

Attracting New Customers

To attract new customers, you need to create deals and bundles that are appealing and unique. Here are some tips to help you attract new customers:

  • Create a sense of urgency: Use limited-time offers, countdown timers, and stock availability to create a sense of urgency and encourage customers to make a purchase.

  • Offer free shipping: Free shipping is a great way to attract new customers, especially during BFCM, when everyone is looking for a good deal.

  • Create bundle deals: Bundle deals are a great way to offer value to customers and encourage them to make a purchase. For example, you could bundle a popular product with a less popular one to increase sales of both.

  • Use social media: Use social media to promote your deals and reach a wider audience. Use hashtags, influencer marketing, and social media ads to attract new customers.

Praella ecommerce agency - shopfy bfcm

Retaining Existing Customers

Retaining existing customers is just as important as attracting new ones. Here are some tips to help you retain your existing customers:

  • Offer exclusive deals: Offer exclusive deals to your existing customers to show them that you value their loyalty. This could be in the form of a discount code or early access to your BFCM deals.

  • Use email marketing: Use email marketing to keep your existing customers informed about your deals and promotions. Personalize your emails and make sure they are relevant to each customer.

  • Provide excellent customer service: Provide excellent customer service to your existing customers to show them that you value their business. Respond to their inquiries promptly and resolve any issues they may have.

  • Create a loyalty program: Create a loyalty program to reward your existing customers for their loyalty. This could be in the form of points that they can redeem for discounts or free products.

By attracting new customers and retaining existing ones, you can increase your sales and customer loyalty during BFCM. Use these tips to create appealing deals and bundles that entice shoppers and keep them coming back for more.

Marketing Strategies for BFCM

To make the most out of Black Friday Cyber Monday, you need a solid marketing strategy. Here are some tactics to consider:

Email Marketing Tactics

Email marketing is one of the most effective ways to reach out to your customers during the BFCM period. Make sure to start planning your campaigns early and create eye-catching subject lines that grab your customers' attention. Personalize your emails and segment your audience to make your messages more relevant. Use dynamic content to showcase your deals and promotions, and include clear calls-to-action that drive traffic to your website.

Praella Shopify Plus Agency - Marketing Campaigns for BFCM

Creating Urgency with Limited-Time Offers

One of the best ways to create urgency and drive sales during BFCM is to offer limited-time deals and promotions. Use countdown timers and stock availability indicators to create a sense of urgency and encourage customers to act quickly. Offer exclusive deals to your email subscribers and social media followers to reward their loyalty and drive engagement. Consider bundling products together to create value for your customers and increase your average order value.

"Learn more about BFCM Marketing and Sales strategies"

Remember, the key to a successful BFCM marketing campaign is to start planning early and create a sense of urgency with your promotions. Use email marketing to reach out to your customers and create limited-time offers that entice them to shop with you. With the right strategy, you can boost your sales and customer loyalty during the year's busiest shopping period.

Analyzing Your Performance

As a Shopify merchant, it is essential to analyze your Black Friday Cyber Monday performance to identify areas for improvement and build on your success. By understanding your Shopify analytics, you can gain valuable insights into your store's performance during the holiday season.

Understanding Your Shopify Analytics

To analyze your Black Friday Cyber Monday performance, you need to understand the metrics that matter. Here are some key metrics to consider:

  • Sales: How much revenue did you generate during the holiday season?

  • Average Order Value (AOV): What was the average amount spent per order? A higher AOV indicates that customers are buying more items or higher-priced products.

  • Conversion Rate: What percentage of visitors to your store made a purchase? A higher conversion rate indicates that your store is doing a good job converting visitors into customers.

You can find these metrics in your Shopify analytics dashboard. Use them to identify trends and patterns in your sales data. For example, if your AOV was lower than expected, you may need to adjust your pricing strategy or offer more upsells and cross-sells.

Improving Conversion Rates

One way to improve your conversion rate is to optimize your product pages and checkout process. Here are some tips:

  • Product Pages: Make sure your product pages are visually appealing and provide all the necessary information about the product. Use high-quality images, videos, detailed descriptions, and customer reviews to help shoppers make informed decisions.

  • Checkout Process: Simplify the checkout process as much as possible. Remove any unnecessary steps or form fields that may cause friction. Offer multiple payment options to cater to different customer preferences.

Another way to boost your conversion rate is to offer incentives such as free shipping or discounts. However, be careful not to overdo it as this can negatively impact your profit margins.

In summary, analyzing your Black Friday Cyber Monday performance is crucial for identifying areas for improvement and building on your success. By understanding your Shopify analytics and optimizing your product pages and checkout process, you can improve your conversion rate and boost your sales.

Praella ecommerce agency - Shopify store BFCM preparations

Preparing for the Holiday Season

The holiday season is one of the busiest online and offline times for retailers. With the holiday shopping season fast approaching, it's important to start preparing early to ensure your online store is ready to handle the influx of traffic and sales.

Here are some tips on how to prepare your Shopify store for the holiday season:

1. Optimize your website

Make sure that your website is optimized for online shopping. Ensure your website is mobile-friendly, loads quickly, and easily navigates. You don't want potential customers to get frustrated and leave your site before purchasing.

2. Plan your inventory

Determine which products you want to promote during the holiday season. Make sure that you have enough inventory on hand to meet the expected demand. You don't want to run out of stock on popular items during the busiest shopping time of the year.

3. Offer attractive deals and bundles

One of the best ways to entice shoppers is by offering attractive deals and bundles. Create special holiday promotions that offer discounts, free shipping, or other incentives to encourage customers to make a purchase. Consider offering a bundle of complementary products at a discounted price, which can increase the average order value.

4. Create a sense of urgency

Create a sense of urgency by setting a deadline for your holiday promotions. Use language that conveys that the offer is only available for a limited time, such as "limited time offer" or "while supplies last." This can encourage customers to make a purchase sooner rather than later.

5. Provide excellent customer service

During the holiday season, providing excellent customer service is important to ensure customer satisfaction and loyalty. Respond to customer inquiries promptly and professionally, and be prepared to handle any issues that may arise. Happy customers are more likely to leave positive reviews and recommend your store to others, which can help grow your business.

By following these tips, you can prepare your Shopify store for the holiday season and create appealing discounts and offers that entice shoppers, boosting sales and customer loyalty.

Shopify Inventory managment - Person keeping track of the inventory

Free Shipping and Other Tactics

Offering free shipping is a great way to attract customers to your Shopify store during the Black Friday Cyber Monday (BFCM) sales period. According to a report by Easyship, free shipping was a popular tactic used by retailers in 2022, with over 87.2 million digital shoppers spending $9.12 billion on Black Friday in the US alone.

To make free shipping work for your store, consider setting a minimum order value that customers need to meet to qualify for free shipping. This can help increase the average order value and encourage customers to add more items to their carts. You can also limit free shipping to specific products or categories or offer it as a time-limited promotion during the BFCM period.

Another tactic to consider is offering a discount code for customers who refer their friends to your store. This can help increase your customer base and drive more sales during the BFCM period. You can also offer discounts to customers who abandon their cart, encouraging them to complete their purchases.

In addition to free shipping and discount codes, consider offering bundle deals or product discounts. For example, you could bundle together related products at a discounted price or offer a discount on a specific product when it's purchased with another item. This can help increase sales and encourage customers to try out new products.

Overall, there are many tactics you can use to create appealing discounts and offers on Shopify during the BFCM period. By offering free shipping, referral discounts, and bundle deals, you can attract new customers, boost sales, and increase customer loyalty.


Praella Shopify Plus Agency - FAQ

Q: What is Black Friday Cyber Monday (BFCM)?

A: Black Friday Cyber Monday (BFCM) refers to a major shopping event that takes place on the Friday after Thanksgiving Day in the United States. It marks the beginning of the holiday shopping season and is known for its massive discounts and offers across various retail platforms, including online stores.

Q: How can I optimize my online store for Black Friday and Cyber Monday?

A: To optimize your online store for Black Friday and Cyber Monday, you can start by creating appealing discounts and offers specifically for these days. You should also make sure that your website is mobile-friendly, as many shoppers prefer to shop on their mobile devices during this time. Additionally, you can optimize your website's loading speed, update your product descriptions and images, and streamline the checkout process to provide a seamless shopping experience for your customers.

Q: What are some effective Black Friday Cyber Monday marketing strategies?

A: Some effective Black Friday Cyber Monday marketing strategies include running targeted email marketing campaigns, leveraging social media platforms to promote your offers, partnering with influencers or bloggers to reach a wider audience, offering exclusive early access to deals for your loyal customers, and providing personalized recommendations based on customers' previous purchases. It is also important to create a sense of urgency by setting time-limited offers and using countdown timers to encourage immediate purchases.

Q: How can I create urgency in my Black Friday Cyber Monday promotions?

A: Creating a sense of urgency in your Black Friday Cyber Monday promotions can be achieved by setting time-limited offers, using countdown timers, and highlighting limited stock availability. You can also use messaging such as "Limited Time Offer" or "Last Chance" to encourage customers to make a purchase before the deals expire. Creating scarcity and emphasizing the benefits of purchasing early can help drive sales during this time.

Q: What is the average order value (AOV), and how can I increase it during Black Friday and Cyber Monday?

A: The average order value (AOV) is the average amount of money a customer spends per order on your online store. To increase the AOV during Black Friday Cyber Monday, you can consider implementing strategies such as offering tiered discounts or free shipping thresholds based on order value, upselling or cross-selling related products, and creating bundle or gift set options. These tactics can incentivize customers to add more items to their cart and increase their overall order value.

Q: How can I effectively leverage email marketing for Black Friday and Cyber Monday?

A: To effectively leverage email marketing for Black Friday Cyber Monday, you can start by segmenting your email list based on customers' preferences and purchase history. This allows you to send targeted and personalized promotional emails. You should also create attention-grabbing subject lines and compelling email content that clearly highlights the discounts and offers. It is important to send reminder emails leading up to the event and follow-up emails after the sale to nurture customer relationships.

Q: Are there any specific tools and services I can use on Shopify for Black Friday and Cyber Monday?

A: Yes, there are many tools and services available on the Shopify App Store that can help you optimize your online store and run successful promotions during Black Friday and Cyber Monday. You can explore all the tools and services you need to start, such as email marketing apps, countdown timer apps, upselling and cross-selling apps, and customer segmentation apps. These tools and services can streamline your marketing efforts and enhance your customers' shopping experience.

Q: How can I make the most of Black Friday Cyber Monday sales for my Shopify store?

A: To make the most of Black Friday Cyber Monday sales for your Shopify store, you should prioritize planning and preparation. Start by analyzing your previous year's sales data to identify top-selling products and customer trends. Create compelling offers and discounts, ensuring they are prominently displayed on your website. Promote your offers through email marketing, social media, and other channels. Monitor and analyze the performance of your sales to make adjustments and improvements for future events.

Q: When does Black Friday Cyber Monday 2023 take place?

A: Black Friday Cyber Monday 2023 will take place on November 24th and November 27th, respectively. Mark your calendar and start preparing in advance to maximize your sales during this major shopping event.

Q: How can I promote my Black Friday Cyber Monday sale directly on Shopify?

A: To promote your Black Friday Cyber Monday sale directly on Shopify, you can utilize various built-in features and tools. Firstly, you can create eye-catching banners or pop-ups on your website to highlight your offers. Secondly, you can utilize Shopify's email marketing feature to send targeted promotional emails to your subscribers. Finally, you can leverage Shopify's integrations with social media platforms to share your deals and create buzz around your sales.


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